Indonesia
Payment Fraud Prevention - Sahabat Insurance
Terakhir Diubah : 09:11:01 - Monday, 06 March 2023
Payment Fraud Prevention
- To make payments, payment must be made only to the PT Asuransi Sahabat Artha Proteksi (Sahabat Insurance) bank account number.
- Customers will be referred to their own Virtual Accounts. A Virtual Account consists of a unique customer ID number (please find it on your Sahabat Insurance’ premium note).
- Therefore, please avoid attempting to transact other than Sahabat Insurance bank account number, as it may lead to cancellation policy.
- If you encounter any suspicious transaction, please report it immediately.For more info please call 021-50508080, chat via WA 021-50508080 or email us [email protected]
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Claim Submission & Operational Working Hours Related to Work From Home
Taking into account the increasingly worrying development of covid 19, the management of Sahabat insurance feels the need to take the following policies:
- Work From Home & operational working hours for Sahabat Insurance employees:
- WFH (Work From Home) for all employees at the Jakarta head office from Monday 30 March 2020 to 03 April 2020.
- Adjusted operational working hours for the head office and all branch offices outside Jakarta to 09.30 – 15.30 local time.
- For filing and reporting claims, during the implementation of the WFH policy at the head office, the following policies are taken:
- Claim submissions will still be served on every working day with operating hours: 09.30 – 15.30 wib.
- Claim reports can be sent through the following means:
Email: [email protected]
Office Phone: 021 50508080
Claim Hot Line Number: 0811 1338 355
CS Claim Number: 0811 8678 355
Thank you for your attention and good cooperation.
Signature
Friends of Insurance Management
Insurance Requirements and Claim Procedures Motor Vehicle Insurance
Did you know, Motor Vehicle Insurance is a type of insurance or coverage that provides a guarantee or protection for loss, damage, loss caused by the risks guaranteed in the Motor Vehicle Insurance policy.
Loss and/or damage to the Motor Vehicle and/or the insured interest which is directly caused by:
- Collision, impact, tipping over, slipping, or slipping;
- The evil deeds of others;
- Theft, including theft that is preceded or accompanied or followed by violence or threats of violence as referred to in Article 362, 363 paragraphs (3), (4), (5) and Article 365 of the Criminal Code;
- Fires, including:
a. Fire due to fire of other objects adjacent to or storage of Motorized Vehicles;
b. Fire due to lightning strike;
c. Damage due to water and/or other tools used to prevent or extinguish fires;
d. The destruction of all or part of the Motorized Vehicle by order of the competent authority in an effort to prevent the spread of the fire.
Loss and/or damage caused by the above-mentioned events as long as the relevant Motor Vehicle is on board the ship for crossings under the supervision of the Directorate General of Land Transportation, including loss and/or damage caused by the ship in question having an accident.
Insurance Closing Requirements and Procedures Requirements to be insured:
- Fill out the SPPA, with your ID card
- Have an insurable interest in the object of coverage to be insured
Claim Documents
1. Fill out / complete the claim form
2. Photocopy of insurance policy
3. Photocopy of SIM and STNK
4. Local Police Certificate for vehicle claim in case of partial loss, total loss or involving a third party.
For more information, please see link below
Riplay Motor Vehicle Insurance - Sahabat Insurance
