Working Hours during Ramadan

Terakhir Diubah : 03:23:30 - Friday, 31 March 2023

The official working hours of Sahabat Insurance Head Office during the holy month of Ramadan will be from 8 a.m to 4.30 p.m (Monday-Friday). Call us at 021-50508080 for further information.

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2024 Insurance Awards

PT Asuransi Sahabat Artha Proteksi (Sahabat Insurance) received the “Best Insurance Awards 2024” award for General Insurance category with an equity of IDR 250 billion - IDR 500 billion.
The award aims to recognize insurance companies that show good financial performance during the year 2023 based on Insurance Media Research Institute (LRMA).This achievement shows our success in maintaining customer trust by providing the best service and presenting quality general insurance products. (mediasuransi.id)

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Travel Safety Tips for Solo Traveller

Here are six suggestions to help you feel more secure when traveling alone: 1. Share Your Travel Plans With Trusted Family or Friends and Stay Connected. 2. Share your adventure on Social Media 3. Make a Travel Journal 4. Secure Your Identity on email, drive or clouds 5. Avoid Reckless Behaviors and Use Common Sense. 6. Get Travel Insurance.

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Why does my vehicle repair take so long?

When you buy an insurance policy and make an insurance claim sometimes you wonder. Will my vehicle be repaired fast or long? The claim provisions have actually been stated on the policy or in accordance with the regulations. To be clear about what things are covered by insurance, it would be nice to check your insurance policy more carefully. If the risk is included in the clause and does not conflict with the exclusion or legal defect, then a claim for reimbursement is acceptable.

As is known, the claim procedure begins with reporting the incident to the insurance company, then the insurance company will conduct a survey. Then the cost estimation is carried out and then an SPK (Work Order) is issued to the partner workshop.

Then a new question arises. Why do vehicle repairs sometimes take so long to make a vehicle insurance claim? In some cases there may be several reasons why vehicle repairs take a long time, for example
1.Incomplete insurance claim documents.
2. Damage to the vehicle is very severe.
3. Availability of spare parts is also one of the possible reasons why your vehicle "stays" in the workshop for a long time.
4. During the inspection there may be vehicle damage that was missed during reporting.

Call us at 021-50508080 for vehicle insurance inquiries and information.

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Tas hilang saat travelling! Apa saja yang harus dilakukan?

You’ve just gotten off the plane and you’re in a new country, ready for an amazing vacation! But time passes and the bags from your flight is missing. Do not panic. Here are the steps you must take if you lose your items while on vacation abroad:

Report to the nearest police station
Immediately report it to the nearest police station. Although the item may not necessarily be found, at least you will get a loss certificate which of course you really need for an insurance claim.

Come to the Embassy of the Republic of Indonesia (KBRI)
If the lost item is a passport, immediately go to the local Indonesian Embassy (KBRI) or the local Consulate General of the Republic of Indonesia (KJRI) to arrange for making a Passport-like Travel Letter (SPLP) as a passport replacement.

Insurance claim
The next step is to make a claim to the insurance. Contact Travel Insurance Sahabat Insurance and prepare the required documents, including: boarding pass/ticket, passport, loss certificate from the police, receipt of the claimed item (if not available, then include information on the type of item and the price of the item claimed), Travel Letter Like a passport and receipt for making a new passport if the lost passport is. Documents that must be completed may vary depending on your claim needs. Immediately complete the documents requested by the insurance so that you can get an insurance claim quickly.
For Travel Insurance, please call Sahabat Insurance 021-50508080.

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