11th Anniversary Sahabat Insurance
Terakhir Diubah : 14:23:35 - Jumat, 27 Mei 2022

PT Asuransi Sahabat Artha Proteksi (Sahabat Insurance) was formerly known as PT Bess Central Insurance and has been established since September 4, 1996, at the time named as PT AIOI Indonesia. On March 25, 2011, PT Asuransi Central Asia took over all shares from PT AIOI Indonesia who carried out the merger and transferred its assets and liabilities to PT Asuransi MSIG Indonesia.
New shareholders entered along with PT Asuransi Central Asia. In conjunction with the change in the shareholders structure, it was decided that PT AIOI Indonesia to change its name to PT Bess Central Insurance on May 26, 2011, after obtaining the Decree of the Minister of Finance Number KEP- 420/KM.10/2011.
The single presence policy regulation released by Otoritas Jasa Keuangan in 2018 states that the primary entity in the insurance industry may only hold one life insurance or general insurance company. The primary entity is required to merge or divesting shares if there is more than one life insurance or general insurance company. On this basis, PT Asuransi Central Asia decided to transfer its share ownership in the company, accompanied by several new shareholders in early 2020.
For this reason, the company decided to change its name to PT Asuransi Sahabat Artha Proteksi as stated in the Board of Commissioners Regulation from Otoritas Jasa Keuangan Number KEP-131/NB.11/2020 on March 31, 2020.
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Claim Submission & Operational Working Hours Related to Work From Home
Taking into account the increasingly worrying development of covid 19, the management of Sahabat insurance feels the need to take the following policies:
- Work From Home & operational working hours for Sahabat Insurance employees:
- WFH (Work From Home) for all employees at the Jakarta head office from Monday 30 March 2020 to 03 April 2020.
- Adjusted operational working hours for the head office and all branch offices outside Jakarta to 09.30 – 15.30 local time.
- For filing and reporting claims, during the implementation of the WFH policy at the head office, the following policies are taken:
- Claim submissions will still be served on every working day with operating hours: 09.30 – 15.30 wib.
- Claim reports can be sent through the following means:
Email: [email protected]
Office Phone: 021 50508080
Claim Hot Line Number: 0811 1338 355
CS Claim Number: 0811 8678 355
Thank you for your attention and good cooperation.
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