Claim Submission & Operational Working Hours Related to Work From Home

Terakhir Diubah : 21:51:44 - Minggu, 26 September 2021

Berita - Claim Submission & Operational Working Hours Related to Work From Home - Sahabat Insurance | Solusi Lengkap Perlindungan Asuransi Anda

Taking into account the increasingly worrying development of covid 19, the management of Sahabat insurance feels the need to take the following policies:

  1. Work From Home & operational working hours for Sahabat Insurance employees:
    • WFH (Work From Home) for all employees at the Jakarta head office from Monday 30 March 2020 to 03 April 2020.
    • Adjusted operational working hours for the head office and all branch offices outside Jakarta to 09.30 – 15.30 local time.
  2. For filing and reporting claims, during the implementation of the WFH policy at the head office, the following policies are taken:
Thus, we convey this notification, so that you are aware.
Thank you for your attention and good cooperation.

Friends of Insurance Management

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Tas hilang saat travelling! Apa saja yang harus dilakukan?

You’ve just gotten off the plane and you’re in a new country, ready for an amazing vacation! But time passes and the bags from your flight is missing.  Do not panic. Here are the steps you must take if you lose your items while on vacation abroad:

Report to the nearest police station
Immediately report it to the nearest police station. Although the item may not necessarily be found, at least you will get a loss certificate which of course you really need for an insurance claim.

Come to the Embassy of the Republic of Indonesia (KBRI)

If the lost item is a passport, immediately go to the local Indonesian Embassy (KBRI) or the local Consulate General of the Republic of Indonesia (KJRI) to arrange for making a Passport-like Travel Letter (SPLP) as a passport replacement.

Insurance claim
The next step is to make a claim to the insurance. Contact Travel Insurance Sahabat Insurance and prepare the required documents, including: boarding pass/ticket, passport, loss certificate from the police, receipt of the claimed item (if not available, then include information on the type of item and the price of the item claimed), Travel Letter Like a passport and receipt for making a new passport if the lost passport is. Documents that must be completed may vary depending on your claim needs. Immediately complete the documents requested by the insurance so that you can get an insurance claim quickly.
For Travel Insurance, please call Sahabat Insurance 021-50508080.