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Vehicle Identification Number (VIN)

In general, each car has a unique vehicle identification number or NIK. This number consists of 17 characters, combines letters and numbers and is considered the birth certificate of the car. In fact, it is an international code created to facilitate car identification. NIK is also known as the Vehicle Identification Number (VIN). NIK stores a lot of information such as car history records, car variations and models, where they were made, specifications, and much more. This number can be found on different parts of the car such as the driver's door, chassis, hood, dashboard and under the front passenger seat depending on the type of car you have.

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Sahabat Insurance Donates to Flood and Landslide Victims in Aceh and Sumatra

Medan, December 15, 2025 — Sahabat Insurance has distributed humanitarian financial assistance to communities affected by floods and landslides in Aceh Province, North Sumatra, and West Sumatra. The aid was channeled through YAKOPI (Indonesian Coastal Conservation Foundation), a Medan-based humanitarian organization.
The handover of the humanitarian aid was carried out directly by Elly, Head of Sahabat Insurance Medan Branch, on Monday (December 15, 2025) at the YAKOPI Office in Medan, North Sumatra.

Sahabat Insurance’s Commitment to Disaster Relief
This humanitarian initiative forms part of Sahabat Insurance’s Corporate Social Responsibility (CSR) program and reflects the collective concern of Sahabat Insurance employees who seek to support communities affected by natural disasters across Indonesia.
The floods and landslides that struck several areas in Aceh, North Sumatra, and West Sumatra have caused extensive damage to residential homes and public infrastructure, while also disrupting the social and economic activities of local communities.

Sustained Commitment from Sahabat Insurance
Sahabat Insurance reaffirmed its commitment to actively participate in social and humanitarian initiatives, in line with the company’s core values of care, solidarity, and social responsibility.

Sahabat Insurance (PT Asuransi Sahabat Artha Proteksi) is a general insurance company registered with and supervised by the Financial Services Authority of Indonesia (Otoritas Jasa Keuangan – OJK). The company provides a wide range of insurance solutions for the Indonesian market, with motor vehicle insurance as its primary line of business, followed by property insurance and other general insurance products.

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First Aid Treatment for Minor Burns

When in the kitchen or at home, sometimes we accidentally touch a hot pot or hit a small fire, resulting in minor burns on the skin. What is first aid when there is a burn? Immediately cool the wound with running water for 15 minutes, apply a burn medicine, antiseptic or cold gel made from aloe vera and cover the wound with gauze or a clean cloth. #SahabatInsurance

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FAQ

How to buy insurance?
You can come to the nearest Sahabat Insurance office or contact the Sahabat Insurance call center at 021-50508080 via telephone/WhatsApp by informing the insurance company of the type of assets and collateral you want. The marketing staff will inform you about the payment and documents to be prepared.

What is the difference between Comprehensive and TLO ?
Comprehensive covers damage caused by impact, collision, overturning, slipping, malicious acts, theft and fire, both for partial loss and total loss, as long as the coverage is stated in the policy and is not included in the insurance policy exceptions.
Total Loss Only (TLO) guarantees damage or loss whose repair value is equal to or more than 75% of the insurance price and total loss due to theft.

What documents need to be prepared if I want to buy car insurance?
The documents required to purchase insurance are: STNK (vehicle registration), KTP and SPPA form or contact us via telephone/WhatsApp call center Sahabat Insurance at 021-50508080.

When do I get my policy documents?
Car insurance policies can be issued within 1-2 working days and home / property insurance can be issued within 3 working days, if the documents are complete.

When will my insurance be active and can be used?
After your insurance application is approved by the insurance company, the policy will be issued. Furthermore, the premium must be paid immediately within the time period stated in the policy. The policy will be active automatically.

What should I do if I want to claim car insurance?
Contact Sahabat Insurance call center at 021-50508080 via telephone/WhatsApp before 5 (five) working days, state your insurance policy number, fill out a claim form and prepare important documents such as a copy of the insurance policy, driver's license, STNK and other appropriate complementary documents. claim to be submitted. If the documents are complete, our surveyor will immediately be assigned to inspect your vehicle.

How do I renew my insurance policy?
Contact your marketing or Sahabat Insurance at 021-50508080 via telephone/WhatsApp during operational hours: Monday-Friday, 08.30-17.30 WIB (except holidays) before your insurance policy period ends.

How Do I Find Out My Car Insurance Expiry Date?
You can find it in your insurance policy. Apart from that, you can also contact Sahabat Insurance marketing or contact the Sahabat Insurance call center at 021-50508080 by providing the policy number or vehicle plate number.

What if my insurance policy is lost?
You can contact Sahabat Insurance marketing or call 021-50508080 to get a reprint of a copy of your insurance policy.

How Do Add-ons Enhance Car Insurance?
You can inform your car insurance marketing or call/WhatsApp Sahabat Insurance call center at 021-50508080.

How do I find my Car Insurance Authorized Workshops?
You can visit www.sahabatinsurance.id, select Daftar Bengkel menu or contact the Sahabat Insurance call center at 021-50508080 via telephone/WhatsApp during operational hours: Monday-Friday, 08.30-17.30 WIB (except holidays).

Can I get an estimate of insurance premium?
Contact your marketing or Sahabat Insurance call center at 021-50508080 via telephone/WhatsApp.
Send an email to [email protected] along with details of the assets you own and your telephone number where you can be contacted.

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